FAQs

Prints typically ship the same day; framed art ships within 24-48 hours.

Unless otherwise noted on the individual item page, all items are in stock and ready for shipment.

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

If you have created an account with us, click the  My Account icon link at the top right hand side of our site to log in and view the status of your orders.  You can also use our live chat feature, located in the bottom right hand corner of the site to request order status information.

If you have created an account with us, click the  My Account icon link at the top right hand side of our site to log in and view the status of your orders. Please note that once an order has begun processing or has shipped, the order is no longer editable.  You can also use our live chat feature, located in the bottom right hand corner of the site to request an order modifcation.

SHIPPING DAMAGE. We pride ourselves on quality workmanship and ensure that any piece of art that leaves our shop would be something we would hang in our home or office. We securely wrap and package all items shipped. However, our carriers can be rough on our packages with drops, punctures, crushed corners, and ripped/torn cardboard. We've seen it all! The good news is that every package shipped is insured against shipping damage. If you receive a product that was damaged during shipment, please contact us here. Reference your Order# and the issue. (If you have pics of the damage...especially the outside shipping carton, it helps our claim process). We will send a replacement and file a claim for the damage. We may or may not have you return the damaged art...depending on the state of the package (we don't want you shipping broken glass).

If you have created an account with us, click the  My Account icon link at the top right hand side of our site to log in and view the status of your orders.  Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.  You can also use our live chat feature, located in the bottom right hand corner of the site to request order status information.

Due to COVID19, some suppliers suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you and will notify you immediately.  You can also use our live chat feature, located in the bottom right hand corner of the site to request order status information.

If you have created an account with us, click the  My Account icon link at the top right hand side of our site to log in and view the status of your orders.  Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.  You can also use our live chat feature, located in the bottom right hand corner of the site to request order status information.

1) Click the  My Account icon link at the top right hand side of our site.
2) Use the New Customer? Sign up  clickable link to register as a new customer.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Click the  My Account icon link at the top right hand side of our site to edit your account information.

Click the  My Account icon link at the top right hand side of our site to edit your account information.
Under the login box email field you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

Please see our Refund Policy for complete details regarding our return policy.

Please use our live chat support located in the bottom right hand corner of the site to communicate with a customer service representative regarding your return.  You can also use our Contact Us form.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.  Please use our live chat support located in the bottom right hand corner of the site to communicate with a customer service representative regarding your question.  You can also use our Contact Us form.

If you have created an account with us, click the  My Account icon link at the top right hand side of our site to log in and compare your order history on our website, with your financial records. If you have further questions or concerns or no account setup, please contact customer service for further assistance.   Please use our live chat support located in the bottom right hand corner of the site to communicate with a customer service representative regarding your question.  You can also use our Contact Us form.

If you have created an account with us, click the  My Account icon link at the top right hand side of our site to log in and review and print your receipts and invoices. If you have further questions or concerns or no account setup, please contact customer service for further assistance.   Please use our live chat support located in the bottom right hand corner of the site to communicate with a customer service representative regarding your question.  You can also use our Contact Us form.

Credits usually take 7-10 business days from the time we receive your item(s).

Your credit card will be charged within 24 hours prior to shipment of your item(s).

After adding items to your cart, click the Checkout button. When taken to the checkout page you will see a box where you may enter your coupon code.